Top questions
The most-asked squeaks from the shared FAQ collection.
Is AcornBank a real bank?
No. AcornBank is an invented squirrel bank built as a web demo. Every product, rate, branch, person, app and figure is made up, and no banking service of any kind is provided. Read why this bank is fictional.
Can I open an account or apply for anything?
No. There is no application, form, identity check or account behind any page. The rate cards and tables exist so the demo reads like a bank; they are not offers.
Are the interest rates and charges real?
They are realistic-looking demo figures chosen for worked examples, not live market rates. They do not change with the market and are not available from anyone. The rates page shows them side by side.
Where do I log in?
Nowhere. The Log in link leads to a page explaining that there is no online banking and no account to sign into. Never type a real username, password or card detail anywhere on this site.
Is the AcornBank app on the app stores?
No. The app is promoted throughout the story and exists only in the story. There is nothing to download, and any app calling itself AcornBank was not made by this fictional bank.
Will AcornBank ever contact me?
No. AcornBank is text on a website; it cannot telephone, email or message anyone. A message claiming to be from AcornBank is not from AcornBank.
Does AcornBank charge any fees?
Only in the model: a monthly fee on the business account, an annual fee on one credit card, a transfer fee on the balance-transfer card, an arrangement fee on the mortgage and an annual charge on the investment products. Nothing is ever actually payable.
Are the branches real places?
No. The 400 branches across twenty regions have invented addresses, opening hours, services and maps. None can be visited, and none can open an account.
Choose a collection
Search every page of the forest from the box above, or browse twenty topic collections with twenty-four answers each. Learn what the demo describes, how its examples work and why there is no real account behind the bark.
Every collection links to its individual pages. The squirrels call this a branch network; the librarian calls it finally putting the leaves in order.
AcornBank: entirely fictional banking, exceptionally committed squirrels.